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Diligent Robotics builds Moxi, a robot that assists hospital staff with routine tasks such as fetching medications, labs, and supplies.

Product passport

Key facts are transcribed from official pages or public documentation. Access and pricing can change, so confirm them before acting.

Category
Service & Companion Robots
Maturityi
Available
Deploymenti
Physical hardware
Purchase access
Not specified
Official source
Official website
Verifiedi
Not yet verified

Reality check

The useful boundary is what works repeatedly in a real environment—not what looks impressive in a demo.

Works well when
  • Predictable delivery, cleaning or guidance routes
  • Sites with elevators, doors and handoff rules defined
  • Repetitive work where staff can handle exceptions
Verify before buying
  • Navigation around guests, children and temporary obstacles
  • Charging, cleaning, refilling and daily ownership
  • Actual handoff behavior when the route is blocked
Not a magic solution
  • A substitute for hospitality and human judgment
  • A guarantee of lower labor cost without workflow changes
  • A safe choice for an untested public environment

About

Diligent Robotics develops Moxi, a robot designed to assist hospital staff with routine activities so they can focus on patient care. Moxi fetches medications, labs, and other supplies, and the company reports returning thousands of hours to hospital staff each year. Its deliveries can be integrated into clinical programs such as Meds-to-Beds, and Moxi is also described as greeting patients with a friendly wave and heart eyes.

Scenes

The cost iceberg

The purchase price is only one part of an automation project.

Route mapping, doors, elevators and charging
Consumables, cleaning and daily reset
Staff training and guest handoff
Blocked routes, downtime and service calls

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