KEENON DinerBot T9 is a service robot for food delivery and dish collection in restaurants.

Product passport

Key facts are transcribed from official pages or public documentation. Access and pricing can change, so confirm them before acting.

Category: Service & Companion Robots
Maturityi: Available
Deploymenti: Physical hardware
Purchase access: Not specified
Official source: Official website
Verifiedi: Not yet verified

Reality check

The useful boundary is what works repeatedly in a real environment—not what looks impressive in a demo.

Works well when

Predictable delivery, cleaning or guidance routes
Sites with elevators, doors and handoff rules defined
Repetitive work where staff can handle exceptions

Verify before buying

Navigation around guests, children and temporary obstacles
Charging, cleaning, refilling and daily ownership
Actual handoff behavior when the route is blocked

Not a magic solution

A substitute for hospitality and human judgment
A guarantee of lower labor cost without workflow changes
A safe choice for an untested public environment

About

The KEENON DinerBot T9 is a service robot from KEENON Robotics, a Shanghai-based provider of service robotics founded in 2010. It is positioned for smart catering, where KEENON states its robots automate food delivery, dish collection, and service workflows to improve operational efficiency and table turnover. A Chick-fil-A area manager reported that the T9 carries meals from counter to tables with reliable navigation and obstacle avoidance during rushes. KEENON products are sold in more than 70 countries and regions and over 600 cities worldwide.