Humanoid and service robots for business and home.

Product passport

Key facts are transcribed from official pages or public documentation. Access and pricing can change, so confirm them before acting.

Category: Service & Companion Robots
Maturityi: Available
Deploymenti: Physical hardware
Purchase access: Not specified
Official source: Official website
Verifiedi: Not yet verified

Reality check

The useful boundary is what works repeatedly in a real environment—not what looks impressive in a demo.

Works well when

Predictable delivery, cleaning or guidance routes
Sites with elevators, doors and handoff rules defined
Repetitive work where staff can handle exceptions

Verify before buying

Navigation around guests, children and temporary obstacles
Charging, cleaning, refilling and daily ownership
Actual handoff behavior when the route is blocked

Not a magic solution

A substitute for hospitality and human judgment
A guarantee of lower labor cost without workflow changes
A safe choice for an untested public environment

About

SoftBank Robotics, a subsidiary of SoftBank Group, is known for humanoid robot Pepper and service robot Whiz. Their robots feature emotional interaction, voice recognition, and autonomous cleaning, serving retail, hospitality, healthcare, and home environments.